Shipping Policy

Thank you for shopping Aura. Our shipping time is currently 2-8 days depending on the delivery service in your area. We take pride in getting you your Aura wear as quickly as possible. Please remain positive during the shipping process. 

Please be aware delays are highly unlikely but can possibly occur with all shipping companies,especially during unexpected weather changes and holiday seasons. Please be advised any delays caused by UPS/FEDEX/USPS or the other shipping carriers Aura will not be responsible.

Aura ships Monday-Friday, We do not ship weekends or holidays.

 

Pre-orders may take 1-2 weeks to be delivered. Please refrain from ordering available items and pre-orders in the same cart, it may cause delay in available items shipping.

Lost Packages where tracking shows packages delivered.
1. File Claim with carrier
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship.

AURA IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

Thank you.